📋 How can I request information about my stored data under Article 15 GDPR?

Of course, you can request information about the data stored about you at any time in accordance with Article 15 GDPR.

🔍 Where can I request my data overview?

You can easily request your data yourself through your profile.

To do this, log in to the web version of Poppen.de with your known login credentials and then follow the appropriate menu path:

✨ New Version

1. "Edit Profile"
2. "Privacy"
3. "Request Data Overview"

Or use this direct link:

🔗 https://www.popcorn.dating/settings/download-data

🖥️ Old Version

1. "Settings"
2. "Privacy"
3. "Request Information" (at the very bottom)

Or use this direct link:

🔗 https://www.popcorn.dating/myprofile/privacysettings/

🔐 How is the request confirmed?

To protect your data, you will be asked to confirm your request with your profile password. Use the same password that you use to log in.

🛡️ This ensures that only authorized persons gain access to the requested information.

⏳ When will I receive my data?

After successful confirmation, your request will be automatically processed by our system.

📦 In most cases, the requested data is available within 24 hours.

💾 In what format will the data be provided?

The information will be provided as a ZIP file.

📂 After downloading, you can simply unzip the file and then view the contained information with any common browser.

🤝 Do I need support from customer service for this?

Usually not. The data overview can be requested independently at any time via the mentioned menu items.

💌 If you still have questions or need assistance, our support team is of course happy to help you. We are always happy to assist you.