Quick answer: Use our Ticket System (no link). Submit once, then wait for a reply (usually within 3 business days).
- 🪪 Enter the email from your profile and your nickname so we can verify your account.
- 📝 Describe the issue clearly: what happened, what you expected, date/time.
- 📍 Tell us where it occurs: Messages, Forum, Chat, Image upload, Video upload, or FSK18 check.
- 🧪 Add steps to reproduce + device, OS, and browser/app version.
- 📎 Attach screenshots or files that show the problem.
💡 Tip: Don’t create duplicate tickets — it slows things down.
Need more help? Contact Support via the Ticket System.