Short answer: To unlock your account, verify by SMS or enter the exact date of birth saved in your profile.
Choose one
- π± SMS code: verify your phone number and enter the code.
- π Date of birth: use Other method and enter your (or your couple profileβs) saved DOB β must match exactly.
After verification, reset your password and sign in again.
- β οΈ DOB method canβt be undone if entered incorrectly.
- π Canβt remember the saved DOB or no phone access? Contact Support via the Ticket System.