Short answer: Use the Ticket System and give clear, complete details.
- ✉️ Use the email on your POP account & include your nickname.
- 🖥️ Add device/OS, Web or App, browser & version.
- 🕒 Note when it happened (date & time).
- 🔁 Explain steps to reproduce + exact error message.
- 📎 Attach a screenshot or short screen recording.
💡 Tip: One issue per ticket and avoid duplicates. Replies can take up to 3 business days.