When: Mon–Fri, 09:00–12:00.
- 📞 Call our support line (numbers listed in the “Support phone, costs & availability” FAQ section).
- 🚫 No busy tone or paid waiting loop.
- ⏱️ Typical call length: ~2.5 minutes.
- 🔁 If no one answers, all agents are on calls — please try again shortly.
- 👑 VIPs have a dedicated, lower-cost number (see “VIP phone number” article).
💡 Not urgent? Use the Ticket System for quick, documented help.